LUSAKA Water and Sewerage Company (LWSC) says massages circulating on social media claiming that the company had warned about its water being contaminated were false.
LWSC Public Relations manager Patson Phiri said it was not true that the water utility company had warned against the use of its water.
“LWSC has not issued any notice of that nature and we would like to advise our customers to ignore the massage,” he said.
He noted that such massages were aimed at alarming and causing panic among members of the public
Mr. Phiri also told Lusaka that the results of the investigations on the alleged contaminated water were still ongoing.
He said the investigations were in line with the company’s guidelines on handling external matters.
“We are carrying investigations on the alleged claim because it is along our guidelines as a company to investigate any matter relating to our company whether true or false,” he said.
He further said LWSC was guided by the World Health Organisation (WHO) and Zambia Bureau of Standards (ZABS) to supply safe and quality drinking water to its customers.
Mr. Phiri further stated that water went through a standard treatment on a daily basis before it was supplied to its customers.
He however said the utility company will go ahead with the investigations and that results will be communicated to the general public as soon as investigations were concluded
Meanwhile, a resident of Mtendere township has called on LWSC to consider putting new meter readers on the water lines.
George Mwambo told Lusaka Star that residents continued receiving bills even on months they were not supplied with water.
Mr. Mwambo wondered what logic was being used by LWSC to arrive at figures when there was no water supplied the whole month.
“We had gone for a holiday with my family for 2 months, but when we came back, we found a bill from LWSC for the months we were not home,” he said.
Mr. Mwamba said he was not alone facing the same problem and called on LWSC to fix the problem before people lost confidence in the company.
LWSC has however admitted that some meters were faulty and that the company would handle them on a case by case scenario starting this year.