Zoona Zambia reduces money transfer transactions between 13% and 60% for clients sending lower amounts of money.
The new prices were announced by Zoona Chief Marketing Officer Ms. Lelemba Phiri. Ms Phirir attributed the change to the current financial situation in Zambia and challenges faced by its customers.
“We are committed to bringing quality, yet fairly priced financial services to all Zambians. In this difficult time when prices are going up, Zoona understands the challenges faced by our consumers,” she said.
“We value the advice we get, as well as guidance from our partners at the Bank of Zambia and Ministry of Finance,” said Ms. Phiri.
She added that the new price structure was to accommodate the amounts which are regularly sent by customers.
“The new and improved price structure was adapted to further accommodate the amounts that consumers send the most,” said Ms. Phiri
Ms. Phiri further said Zoona was committed to its largest market which is Zambia and their agents continue to deliver good services and provide employment to the Zambian community.
“Zoona is committed to Zambia, our first and largest market, our agents all of whom are emerging entrepreneurs in their own right, are delivering a valuable service to their communities by providing jobs, and helping people send and receive money when they need to most,” she said.
And Zoona Chief Executive Officer Mike Quinn said the price rduction will not have any effect on the employees and agents around the country.
“As a company we must emphasise that the new pricing does not affect our current agent commissions nor will teller jobs be negatively affected as we continue to help communities thrive,” he said.
Mr Quinn also confirmed that receiving money through its system will remain free of charge to the costomers.