Barclays Bank Zambia Plc has been named best bank in Zambia by the reputable Global Finance Magazine.
Magazine editorial director Joseph Giarraputo said the criteria used to select the winner from 192 countries around the globe bordered on customer satisfaction in difficult markets during the past year, 2016.
“This year’s winners are those banks that attended carefully to their customers’ needs in difficult markets and accomplished better results while laying the foundations for future success.
“These awards celebrate financial institutions that excel at delivering to customers the services and products tailored to meet their unique needs,” he said.
The selection of winners by Global Finance was made after extensive consultations with corporate financial executives, banking consultants and analysts.
And Barclays Bank Zambia managing director Saviour Chibiya said the award was testimony of the Bank’s commitment towards customer satisfaction.
“We are proud to have been recognized with this prestigious award, an achievement we could not have attained without the support of our loyal customers. This award is testament of the Bank’s commitment to ensuring that customers are kept at the heart of our operations and we continue to develop products and services which not only meet but exceed their needs and expectations.
“We would like to thank our customers for their support and hereby reaffirm our commitment to ensuring that we continue delivering world-class banking solutions,” said Chibiya.
He reaffirmed the bank’s commitment to supporting private sector initiatives that are aimed at economic transformation.
“Barclays will continue to support public and private sector initiatives and efforts to develop the Zambian economy by investing in innovative banking solutions for our customers,” he said.
Chibiya noted that despite a challenging economic environment last year, Barclays Bank Zambia remained resolute in complementing government efforts in driving growth in the country by supporting the key economic sectors including mining, agriculture, energy, manufacturing, telecom and public sectors.
The renowned Global Finance Magazine has a circulation covering 192 countries with a mission to help corporate leaders, bankers and investors chart the course of global business and finance.
Each year, Global Finance selects the best financial institutions around the world, and its awards have become a credible standard of excellence.
This is contained in a press statement issued in Lusaka by Barclays Bank Zambia Plc head of marketing and corporate affairs, Mato Shimabale, and obtained by Lusaka Star Business.
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